Agency Divisions

Chief Performance Officer (CPO)                                                                                                                                                                       

The CPO oversees continuous performance and fiscal transparency improvements within the state government. This includes administrative bulletins (policies), operational efficiencies, strategic planning and the implementation of performance-based budgeting and the annual Legislative Population-Level Outcomes and Indicators Report, a priority of both the Administration and the Legislature.

Susan A. Zeller, Chief Performance Officer

109 State Street, 5th Floor
Montpelier, VT 05609-0201
Phone: (802) 828-3322
Fax: (802) 828-3320

Make Results Matter!
How Much Did We Do? How Well Did We Do It? Is Anyone Better off?

Office Of Risk Management (ORM)

The ORM serves several functions for the State, including liability claims filed against the State, developing and assessing the premiums to fund the self-insurance funds for the State (workers compensation and liability), manages commercial insurance policies, certificates of insurance requests, and requests to modify standard state insurance requirements for contracts and grants.

William H. Duchac, Risk Management Policy and Mediation Director
Phone: (802) 828- 4671

Rebecca M. White,J.D., Risk Management Director of Operations
Phone: (802) 828-1010

6 Baldwin Street
Montpelier, VT 05633-3801
Phone: (802) 828-2899

Fax: (802) 828-0410


The ORM also  handles the State’s self-insured workers’ program, workplace safety and safety training.

  • Note: If you are a State Employe who has been injured, click here for the link to the PMA website to report claims online.
  • For instructions on reporting claims online, click here.    
  • If you need a paper copy of a Vermont Department Of Labor  claim form to use as a reference for filing the claim online, click here.

Rebecca M. White, J.D., Risk Management Director of Operations

6 Baldwin Street
Montpelier, VT 05633-3801
Phone: (802) 828-1010
Fax: (802) 828-0410

Workplace Safety First!


Agency Financial Services (AFS)

AFS provides accounting and budget support for the Office of the Secretary and for all AoA departments and for smaller state units without internal financial capacity. AFS provides timely accounting services including: processing of daily accounting transactions, fixed and capital assets management, time & labor validation, expense reimbursements, monthly and year-end close-out, and periodic financial reporting.  AFS develops the annual budget for the agency, departments and divisions. Other functions include an internal audit function, financial analysis, and programmatic annual rate setting.

6 Baldwin Street
Montpelier, VT 05602

Fax: (802) 828-2327
Efficient and effective financial support to our customers.

Paul R. Rousseau, MBA, CMA, CGMA, CPA., Agency Chief Financial Officer
Phone: (802) 828-0681